Heather's Story
Sixteen years ago Heather became Dr. Lox’s patient. A young mother of two, low back pain was taking its toll. Heather was unable to enjoy her young children because of the incapacitating back pain. Some days she didn’t even want to get out of bed. She had seen several doctors hoping for relief ...” I often had to sit in a waiting room for an hour or longer before being shuffled into an exam room, and then wait again to be seen. When the doctor finally came into the room, he/she would spend a limited amount of time listening to me, but never truly heard what I had to say. I never thought I’d find relief from my excrutiating pain.”
Then Heather was referred to Dr. Lox. Heather instantly realized that she had found the right doctor to help ease her low back pain. He took the time to listen, really listen. Heather stated, “My appointments have always been prompt. More importantly, I have never felt rushed or unimportant. No matter how busy the office was, what I had to say, how I felt and what was going on in my life, it all mattered to Dr. Lox.” A plan of care unique to Heather’s condition was created and implemented. Her pain has been managed well and she has been able to fulfill the demands of raising two active and involved children, thanks in no small part to the care she has received from Dr. Lox. Heather has been a very happy and satisfied patient for the past sixteen years and has no plans to change physicians; even though she has moved 100 miles away.
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